Client : G lobal manufacturer and provider of precision instruments use in laboratories and manufacturing. Position: Telemarketing Manager / Telesales Executive Work location : Shah Alam Permanent role Job Requirement Develop and implement telemarketing strategies and campaigns to generate leads, increase sales, and meet monthly targets. Oversee a team of telemarketers, providing guidance, coaching, and training to maximize their performance. Monitor and evaluate telemarketing calls to ensure quality standards are met and provide feedback to improve performance. Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth. Conduct regular sales meetings to review progress, share best practices, and provide training on new products or promotions. Analyze sales data and metrics to identify trends, opportunities, and areas for improvement. Collaborate with marketing and sales teams to align telemarketing efforts with overall business objectives and strategies. Stay updated on industry trends and competitor activities to identify potential business opportunities and adjust strategies accordingly. Track and report on telemarketing performance and present findings to senior management. Ensure compliance with relevant laws, regulations, and company policies during telemarketing activities . Required Qualifications Bachelor's degree in Business, Marketing, or a related field. Proven experience in telemarketing, preferably in a managerial role. Familiarity with sales techniques and strategies. Our Offer to You Commission 13.5 months contractual bonus Medical care with the dental package Life insurance
