Technical Trainer, Secure Power
Hunters International
- Petaling Jaya, Selangor
- Permanent
- Full-time
Our client is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. They strive to promote a global economy that is both ecologically viable and highly productive.Technical Trainer:
- Carry out technical training, mainly on three-phase UPS equipment and solutions from the Secure Power and Eco Struxure Offers.
- Provide UPS and data center power/software training for our internal and external customers using virtual classroom and attended classroom methods or on customer premises.
- Ensure that safety rules, best practices and safety conditions are respected during each training session.
- Evaluate trainees for certification.
- Be responsible for classrooms and maintenance of electrical equipment.
- Work closely with R&D, technical management and technical support for technical issues and obtain the latest technical developments.
- Design training and be a subject matter expert (SME) for certain products.
- Manage engineering instructions, teaching methods, course creation, equipment needed to launch new training for UPS solution offerings.
- Responsible for updating course content and ensuring the transfer of knowledge and know-how to other trainers worldwide.
- Creation of Tutorials and support in the creation of eLearning training courses for the training offers for which you are responsible.
- Develop new digital training programs and courses for new electric UPS and product models.
- Contribute to the creation and updating of Service Reps training courses.
- Ideally educated to electrical or electronics engineer level. Will have experience and training on multiple electric three-phase UPS equipment (e.g. Easy3S, Easy3L/M, Galaxy VX, VM, VS, VL, etc.).
- Autonomous, you demonstrate analytical skills and pragmatism.
- Ability to lead a group of 6 trainees and able to cover the course content in the allotted time.
- You have good relationships, a good level of oral communication and appreciate international contacts.
- You are flexible and have a good sense of customer service.
- You are well organized and can manage multiple tasks between training sessions.
- You are comfortable in English (Mandatory) and another language is an advantage.
- You have a digital mindset and are eager to discover digital methods.
- Knowledge of IT and networks is a plus.
- International travel to be expected.
- Global family leave
- Comprehensive medical coverage for employee and dependents
- Worldwide Employee Stock Ownership