Infra Services SAN Storage Engineer

• Provide operational support for Hitachi, NetApp, HPE, Dell EMC, IBM, Huawei storage and brocade SAN switches administration.
• Execute across-site replication of significant DR data and able to perform reverse replication upon DR requirements
• Provide technical assistance to project team and server operation teams.
• Perform fault investigation, troubleshooting, resolution, recovery and root cause analysis for incidents relating to SAN fabrics
• Track and plan for upgrade on storage and related product before product obsolescence
• Conduct performance analysis, tuning, automate system operation, capacity planning & performance management
• Track and drive patch management & software upgrades to ensure systems patches are kept up to date
• Establish adequate monitoring scripts/systems to predict parts failure for preventive measurement
• Apply new technology and process to improve system supportability, recoverability, availability and performance
• Able to support and response to add-hoc request from time to time including off office working timeframe
• Support Audit and compliance activities
• Provide technical guidance and mentoring to Resident Engineers

• At least 5 years system support experience on SAN infrastructure
• Hands -on experience on Hitachi, NetApp, HPE, Dell EMC, Huawei, IBM Storages and Brocade SAN Switches
• Good knowledge in HA Storage (Example GAD is preferred), ALUA settings, CCI operations
• Good knowledge in Networking concepts not limited to TCP/IP, VLANs, Routing, Link Aggregation, IPMP/Bonding/Ether Channel, Virtual Switches
• Knowledge in multipathing of IO and Network layer at server
• Possess good technical knowledge in implementing, troubleshoot, performance tuning of SAN hardware.
• Awareness of SAN infrastructure support as critical services and require fast response time towards incidents
• Working knowledge of Windows OS, AIX, Solaris and Linux is preferred
• Good team player with strong interpersonal and communication skills

OCBC Bank