Travel Reservations Specialist - Malaysia (Fully Remote)
Ten Lifestyle Group
- Kuala Lumpur
- Permanent
- Full-time
- Excellent language skills in professional English and Mandarin, and/or Cantonese, in written and spoken
- Exceptional communication and interpersonal skills, maintaining a calm and professional manner at all times
- Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skills
- Initiative and creativity to best meet the needs of our members
- Ability to work independently, in a team and perform well with little supervision
- High adaptability to a dynamic changing environment
- Previous experience working in the travel industry as well as customer service, handling a high volume of calls would be an added advantage
- Flexibility : This position is a full-time 40-hrs per week role on a shift basis, The right candidate needs to be flexible in offering their services between the hours of 07:00-23:00 local time, Monday to Sunday, including Public Holidays
- Located anywhere in Malaysia
- A secure home office at your confirmed address, free from background noise or other distractions
- Internet service must meet minimum requirements and minimum speed check must be completed
- A competitive salary depending on experience, plus performance-based bonus.
- Remote work arrangement (T&Cs - within Malaysian borders)
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
- Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
- Extra Rewards. Lucrative Ten Loyalty Rewards program.
- Remote Working Holidays - possibilities to Travel and Work!
- Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
- Be part of our global, dynamic, and inclusive Team, with diversity at its core.
- Genuine career opportunities within a dynamic and international company.