Technical Account

Baker Hughes

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 1 month ago
Are you passionate about Quality in Engineering Do you enjoy leading and motivating a successful Quality engineering team Be part of a successful team! Our Industrial & Energy Technology Business Segment provides industry-leading products and services that optimize the production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Working on large scale projects with cutting-edge technology, we constantly improve and innovate. Join our innovating Engineering team You will act as technical reference point for a specific Customer, Region or CS contract. You will be responsible for technical coordination of main and complex cases resolution and leading a multidisciplinary team. As a Technical Account, you will be responsible for: Being responsible of continuous tracking of technical issues relevant to Customer installed fleet Providing support to experts in issues resolution through interaction with Customer, data collection leveraging also remote monitoring and diagnostic (BH iCenter) for operational and maintenance optimization. Coordinating multidisciplinary Engineering team (Regional technical support, HQ technical support, Product engineering etc.) to expedite issues resolution and RCA completion, assuring a proactive approach in line with customers expectation. Setting up operating rhythm with Customer (periodic calls, site visits and coordination meetings) to discuss technical issues and tasks, to understand Customer needs, share progresses, agree dispositions and paths forward. Leading special tasks/initiatives like site surveys, fleet health checks, fleet-tailored maintenance recommendations Providing technical support for the outage preparation and execution in coordination with the CPM and the FSE team. Fuel your passion To be successful in this role you will: Have a Bachelor's in Engineering or equivalent scientific field. Have significant experience in a project-based Engineering or Service positions for at least 10 years'. Have competence and experience on main turbomachinery technical disciplines, both for flange to flange and auxiliaries. Have knowledge of Heavy Duty Gas turbine technologies. Be able to travel (up to 30%) domestic and internationally. Have familiarity with failure analysis steps and RCA process. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: This role is a Full Time Regular, live in country. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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