Data Entry Executive - Rates Management

• Prepare files and documents for data entry and review them for deficiencies.

• Obtain by requesting further data for incomplete documents and files.

• Enter data from source files and documents into cargowise.

• Monitor Inbox and prepare Spot quotes for agents, and partners

• Enter rates, ensuring validity and accuracy for and from agents and carriers.

• Respond to queries via email or call observing good email etiquette and excellent customer service.

• Maintain data entry requirements in accuracy within the required speed by following standard operating procedures (SOPs).

• Resolve discrepancies by using agreed standard procedures.

• Check completed work for accuracy.

• Suggest and recommend solutions for problems encountered on shifts.

• Escalate any issues to immediate superior for resolution, if needs be.

• Follow instructions of immediate head/s and origin office

• Maintain origin office confidence and protect operations by keeping information confidential.

• Comply with data integrity and security policies.

• Minimum 1 years of working experience in data entry in freight logistic or related field.

• Diploma/bachelors Degree in Business Administration, Logistic or related field.
• Proficiency in English and Bahasa Melayu.
• Able to read, write and communicate in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic computer skills.
• Excellent organizational skills and attention to detail.
• Problem-solving skills and ability to adapt to changing priorities or situations.
• Customer service orientation and a willingness to learn and grow in the role.
• Ability to adapt to changing priorities, environments, and tasks in a fast-paced logistics industry.
• Eagerness to learn and develop new skills, processes, and technologies.
• Fresh Graduates are welcome to apply.

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