Technical Support and Design
Agensi Pekerjaan RP Manpro Sdn Bhd
- George Town, Pulau Pinang
- RM 4,000-6,000 per month
- Permanent
- Full-time
Salary Range : RM4,000 - RM6,000About our client :
This company Established in 2001, Shenzhen Colibri Technologies Co., Ltd. focuses on the cross-industry application of the automation technology in advanced manufacturing, and it is an overall solution provider for the leading automation equipment and intelligent manufacturingJob Highlight :
- Development opportunities working with industry experts.
- Work and life balance.Job Description :
- Provide technical support to customers, both remotely and on-site, ensuring timely resolution of issues related to our automation products.
- Collaborate with customers to understand their requirements and design customized automation solutions that meet their needs.
- Conduct feasibility studies, evaluate technical specifications, and provide recommendations for system improvements or modifications
- Prepare detailed technical documentation, including user manuals, installation guides, and troubleshooting procedures.
- Perform testing, debugging, and validation of automation systems to ensure optimal functionality and performance.
- Collaborate with internal teams, including software developers, electrical engineers, and project managers, to execute projects efficiently and achieve customer satisfaction.
- Stay updated with the latest automation technologies, industry trends, and best practices to drive continuous improvement in our solutions.
- Bachelor's degree in Mechanical, Automation Engineering, or a related field.
- Proven experience in technical support and design within the automation industry.
- Strong knowledge of automation systems, including PLCs, HMIs, SCADA, motion control, and industrial robotics.
- Proficiency in CAD software for designing automation systems (e.g., AutoCAD, SolidWorks)..
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Effective communication and interpersonal skills to collaborate with customers, colleagues, and stakeholders
- Flexibility and willingness to travel globally as required for customer visits or project deployments.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Open to travel to multiple locations worldwide. Proficient in written & oral English, good command of mandarin/Chinese language will be an added advantage