senior agency development manager (kl / kuching / jb / penang)

• Develop and implement targeted recruitment strategies to attract top talent within the life insurance sector.
• Conduct thorough assessments and interviews to identify candidates with the potential to excel in agency roles.
• Collaborate with HR and other stakeholders to streamline the recruitment process and ensure alignment with organizational goals.

• Design and deliver comprehensive training programs for newly recruited agents, equipping them with the knowledge and skills necessary for success.
• Provide ongoing coaching and support to agency teams, fostering a culture of continuous learning and professional growth.
• Monitor performance metrics and implement performance improvement plans as needed to enhance agent productivity and effectiveness.

• Set clear performance targets and KPIs for agency teams, monitoring progress and taking proactive measures to address performance gaps.
• Conduct regular performance reviews and provide constructive feedback to agents, recognizing achievements and identifying areas for improvement.
• Collaborate with sales managers and other stakeholders to develop strategies for enhancing agency performance and driving business results.

• Stay abreast of market trends, competitor activities, and regulatory developments within the life insurance industry.
• Conduct market analysis to identify opportunities for expansion and growth within the designated locations.
• Work closely with senior management to develop strategic plans and initiatives to capitalize on market opportunities and achieve revenue targets.

• Cultivate strong relationships with agency leaders, agents, and key stakeholders, serving as a trusted advisor and resource.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to support the needs of the agency distribution channel.
• Represent the company at industry events, conferences, and networking forums to enhance brand visibility and foster partnerships.

• Bachelor's degree in Business Administration, Marketing, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in the life insurance sector, with a focus on agency development and recruitment.
• Proven track record of success in building and managing high-performing agency teams.
• Strong understanding of life insurance products, industry regulations, and market dynamics in Malaysia.
• Excellent communication, presentation, and interpersonal skills.
• Strategic thinker with the ability to drive results in a fast-paced, dynamic environment.
• Certified Insurance Practitioner (CIP) or equivalent certification preferred.
• Proficiency in MS Office suite and CRM software.

Randstad