Senior Team Leader - Order to Cash - (Global Business Services)

Kimberly-Clark

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 23 days ago
Senior Team Leader - Order to Cash - (Global Business Services)Job DescriptionSenior Team Leader - Order to Cash - (Global Business Services)Your JobYou’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.TC Senior Team Leader manages the teams and end-to-end activities of OTC – primarily in Credit & Collections and Cash Application, its related bulling and order management processes. The individual plays a critical role in driving our key objectives and deliverables of closer to the market and customers, simplifying, and digitizing, and building capabilities, coaching and driving engagement of team membersThe role plays a crucial role in its interaction and collaboration interact with key stakeholders in finance, sales/commercial account managers and leaders, and regional/global process owners and teams across Global Business Service (GBS)Current scope would cover across 14 countries in APACThe role reports directly to the Head of Order to Cash (OTC), Global Business Services APAC – and is part of the OTC leadership team.In your Sr Team Leader - Order to Cash - (Global Business Services) role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.Role Overview & Primary Accountabilities:OperationsLead a team of OTC members, and managing end-to-end activities of OTC, with strong understanding and application of controls and governanceEstablish/Lead, Monitor and Enhance performance and efficiency of the OTC function through Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)Drive OTC project and finance transformation initiatives to successful implementation and defined timelineDrive discussions and solutions/execution in partnership with key stakeholders (sales, logistics/supply chain, finance) to resolve credit issues, disputes and delinquenciesCapabilities BuildDrive innovative value creation initiatives and industry benchmarking with an outcome of leading to free cash flow productivity, cost savingsDevelop/Identify opportunities to improve DSO and AR aging balances and implement changes to enhance efficiency and accuracyIdentify development/upskilling needs, coach and provide guidance and performance feedback to team membersDrive a strong team and customer-centric culture with emphasis on quality, continuous improvement, key employee retention development, and high performance mindsetAbout UsHuggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.Led by Purpose. Driven by You.About YouYou’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.You’re also a university graduate with a Degree in Accountancy or Finance or other related field and have at least 10 Years of continuous work experience. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.Essential Requirements:Demonstrated experience working with virtual and/or matrix teams, and cross-cultural teamsStrong Finance & Accounting/Commercial background is plusTrack record of equivalent leadership position with the capacity and desire to lead in a changing environmentStrong analytical skillsProven record with continuous improvement process including digital capabilitiesExperience with finance transitions projectsConfident to challenge the status-quo, to seek out inefficiencies and to use initiative to make changes or suggest improvements whilst onboarding new ways of working that positively benefits our customers and operationsDriving a high-performance team, and a passionate advocate for long-term, strategic change from a customer-centric viewpointTotal BenefitsHere are just a few of the benefits you’ll enjoy working in this role for Kimberly-Clark:Competitive salary and incentives: We offer a competitive salary and a range of incentives, including bonus opportunities and flexible work options.Fantastic range of benefits: Our benefits package is second to none, with everything from health & life insurance, dental & vision care, employee assistance program, paid time off, well-being activities, and more.A culture of caring: We believe that a happy and healthy workforce is a productive workforce, so we offer a variety of programs and resources to support our employees' well-being.To Be Considered
Click the "Apply" button and complete our online application process. A member of our Talent Acquisition team will review your application and be in touch if you seem like a great fit for this role.In the meantime, check out our to learn more about our company and the position. You'll want to be prepared with relevant questions when you move on to the interview stage.And finally, the fine print…
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.Primary Location Kuala Lumpur OfficeAdditional LocationsWorker Type EmployeeWorker Sub-Type RegularTime Type Full time

Kimberly-Clark