Accounting Software Support Specialist

Info Tech Systems Integrators (M) Sdn Bhd

Kuala Lumpur
RM 48,000 per year
Permanent
Full-time

12 days ago

Founded in 1996, Info-Tech is a next-generation global technology company that helps businesses of all sizes and in all industries to transform their HR operations into the digital age that will propel their productivity growth to a new level.Started off with Windows-based HR System and along the way, the company grew in its reputation and customer base. As economy changes and trend moves forward, we saw an opportunity to evolve from Window-based software to a Cloud Human Resource Management Software (HRMS) and the Cloud-Based HRMS software was successfully launched in Singapore in 2014. The company continued in its expansion and set foot into Malaysia, India, Hong Kong and Australia.As of 2021, Info-Tech is serving more than 20,000 customers, manages more than 500,000 employees' payroll, and has a team of more than 300 employees.The RoleYou will be responsible for :

Provide support to end users on enquiries to Accounting Software via phone call / email / remote assistance
Provide Software technical assistance, troubleshoot and resolve issues
Perform data migration works
Conduct product (Software) training to end users
Resolve customer technical issues in a timely & professional manner
Involve in ad-hoc projects, pre-implementation discussions

Ideal Profile

You have at least 1 year experience, ideally within a Software Engineer role.
You are a strong team player who can manage multiple stakeholders
You possess strong analytical skills and are comfortable dealing with numerical data
You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

A role that offers a breadth of learning opportunities
Opportunity within a company with a solid track record of performance
Attractive Salary & Benefits

Info Tech Systems Integrators (M) Sdn Bhd

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