Duty and Responsibility: The Biomedical Engineer reports to the Head of the Division and is responsible for: 1. Provide service and customer support during field visits or dispatches. 2. Manage all on-site installation, repair, maintenance, and test tasks 3. Diagnose errors or technical problems and determine proper solutions. 4. Produce timely and detailed service reports. 5. Comprehend customer requirements and make appropriate recommendations/briefings. 6. Meeting and carrying out product presentations to potential clients leading to the closure of sales 7. Represent the company in Sales & Marketing events including seminars, conferences, and trade exhibitions in Malaysia and overseas. 8. To carry out installation, repair and maintenance of medical equipment 9. Able to plan, implement and monitor Planned Preventive Maintenance (PPM) schedules of medical equipment 10. Performing appropriate testing and commissioning of medical equipment and preparing proper documentation 11. To prepare calibration certificates for testers and analysers. 12. To identify and analyse equipment failures 13. Perform acceptance testing and pre-delivery inspection for new equipment. 14. Perform technical troubleshooting and repair of the faulty medical system. 15. Prepare and compile work orders for Testing & Commissioning, Planned Preventive Maintenance, coordination works, and service reports. 16. Able to attend customer emergency calls regarding machine breakdown; troubleshoot and repair the medical system in hospitals and clinics 17. Able to determine the source of problems to recommend corrective actions in the shortest time required. 18. To assist in the delivery, installation, testing, and commissioning of products. 19. To perform other related jobs as assigned by superior/HOD/Director from time to time. 20. Any other activity as directed by the supervisor from time to time. 21. Ensure customer satisfaction and always provide a high level of support to increase customer retention 22. Must be willing to travel throughout sales territory designated by the company, locally and overseas. 23. Willing to receive training locally or overseas on the company's product lines. 24. Build positive relationships with customers. 25. Offer on-call support for urgent equipment failures or issues, often requiring immediate attention to minimize disruptions to patient care. 26. Stay up-to-date with the latest technological advancements in medical equipment and participate in relevant training and educational opportunities. Skills and requirements: Diploma or higher in Biomedical Equipment Technology, Biomedical Engineering, or a related field. Relevant certifications (e.g., CBET) are a plus. Experience working with and repairing endoscope and dental chair or other range of medical equipment Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical staff. Proficiency in using tools and diagnostic equipment for repairs and maintenance. Ability to work independently and as part of a team. Detail-oriented with strong organizational skills. Commitment to continuous learning and professional development. Effective communication skills to clearly articulate application & product information to both internal team members & clients. Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint). Able to communicate and write in English and Malay Travel is a must for this position. Salary RM 2800 to RM 3800.