Req ID 67135 Petaling Jaya, MalaysiaMain accountabilities, responsibilities and deliverablesDrive optimal sales & service-footprint with regards to customer proximity and incremental salesEnsure customer network management and execution in the responsibility as area-/team-leader by providing local capability (technically & commercially)Identify and consolidate local distribution & service requirements as further quantitative & qualitative potentials to be aligned with regional Network ManagementResponsible for Network concept promotion, roll-out and implementation into the marketEnsure technical training content / -availability according to concept requirements and customer needsPromote and prioritize local service-concept-developmentMonitor & track network quality development and executionVoice of local markets into business-line-organizationKPIs: Customer Satisfaction, Customer Proximity, Network Quality, Network Service Capability/ Maturity, Network development YoYRequired skills and experience / main competenciesBacherlor degree in Business Management or Engineering or equivalentSales, promotion and customer care skillsTechnical understanding for the related products and customer needsTactical thinking, analytical skills & capability to manage complexitystrong intercultural competence with deep regional back ground for market and servicesunderstanding of Network Mgmt. in the Automotive Service & Repair Businessentrepreneurial thinkingBe part of our ZF team as Network Development manager and apply now!ContactTeng Teng ChoonWhat does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.Find out how we work at ZF:
